Tag: customer service

Seven Simple Ways to Boost Customer Retention Rates

Winning over new customers is a difficult and expensive process, so it’s no surprise that the world’s best companies place a premium on retaining their customers once they’ve acquired them. Here are seven of the best tips to help improve your company’s customer retention.

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Checking In With Your Customers

Having a constant pulse on what your customers are thinking is one way to drive competitive advantage for your business. Always-on Internet connectivity has become a huge advantage for companies attempting to connect seamlessly with customers anywhere in the world.

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