Privacy Policy

Last Updated: August 8, 2019

Spire Systems Inc. is located at:
320 – 8029 199 Street
Langley, British Columbia
Canada V2Y 0E2

It is Spire Systems Inc.’s policy to respect your privacy regarding any information we may collect while operating our website.

This Privacy Policy describes the policies of Spire Systems Inc. (hereinafter, “us”, “we”, “Spire Systems” or “spiresystems.com”), regarding the collection, use, disclosure and protection of the following types of information:

  • Information obtained when you (“you”or “User”) visit our Website
  • Information obtained through e-mail communications with you related to the Website.

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Information We Collect and How We Collect It

We require you to provide certain information about yourself if you register with our Website or request products and services. We also collect information when you participate in contests, surveys, demos, free trial requests and when you respond to requests for feedback. The information we collect may include information from which you may be personally identified (“Personally Identifiable Information”), such as name, postal address, telephone number, fax number and e-mail address, and certain business information such as employer name, occupation, job function, job title and buying information (e.g., preferences or history). Our Website only collects Personally Identifiable Information with your knowledge.

When you visit our Website, we may collect the IP address of your computer. We also use automatic data collection technology to record other information that identifies your computer and tracks your behavior on our Website. Methods used to collect this information may include “cookies” and “clear GIFs” (also known as “pixel tags” or “beacons”). A cookie is a small amount of data that is sent to your browser from a server and stored on your computer’s hard drive. Most browsers allow Users to block the receipt of cookies, but doing so may compromise your ability to use certain features of our Website.  We do not collect Personally Identifiable Information in this way, but if you provide us with Personally Identifiable Information, we may associate that information with the information that is collected automatically.

How We Use Your Information

We use Personally Identifiable Information collected on our Website for the following purposes:

  • To provide you with our Website and other products and services.
  • To respond to your inquiries and contact you about changes regarding our Website.
  • For any other purpose disclosed at the time the information is collected or to which you consent.
  • As otherwise specifically described in this Privacy Policy.

We also may use your information to better understand our Users and to improve our Website. For example, we may use this information to determine what portions of our Website are most popular and the demographics of our Users generally. Cookies and other User information also enable us to customize your experience on the Website. We may use IP addresses to help diagnose problems with our servers or to administer our Website. We may also use IP addresses to help identify a User during a particular session and to gather data regarding use of our Website.

We may use the information you provide us to send you e-mail, fax and other communications on behalf of Spire Systems and our affiliates. These communications may include e-mail newsletters, as well as offers for other Spire Systems products and services. All email newsletters will provide you with an opportunity to opt out of receiving future issues of the newsletter. All promotional offers will include an opportunity to opt out of receiving future promotions from the brand whose product/service is being promoted.

We may share your information with our affiliates and third party service providers to perform services on our behalf. These third parties are obligated to keep your information confidential and only use it as necessary to perform such services.

We do not rent, sell or trade your information to third party marketers for commercial purposes without your consent.

We also may use your information to send you e-mail and other communications on behalf of third parties.  Each of these communications will include instructions for opting out of receiving future third party offers from us. You may also opt out of receiving third party offers from our Site at any time by sending an e-mail to [email protected] with the subject line “opt out – third party.”

Our Disclosure of Your Information

We may disclose aggregated, anonymous statistics about many Users, and individual information that is not Personally Identifiable Information without restriction as long as no individual is identifiable by the information disclosed, and otherwise will not disclose your Personally Identifiable Information except as follows:

  • When we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property.
  • When disclosure is necessary to accomplish the purpose for which you provide it.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and Terms and Conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Remarketing
Spiresystems.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Cookies
To enrich and perfect your online experience, Spire Systems uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Spire Systems uses cookies to help Spire Systems identify and track visitors, their usage of https://spiresystems.com, and their website access preferences. Spire Systems visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Spire Systems’ websites, with the drawback that certain features of Spire Systems’ websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Spire Systems’ use of cookies.

Privacy Policy Changes
Although most changes are likely to be minor, Spire Systems may change its Privacy Policy from time to time, and in Spire Systems’ sole discretion. Spire Systems encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.