Accounting, Inventory Control and Sales Management Modules
Spire is a business management solution for small and mid-sized businesses. Our software is developed with an intuitive interface and a robust database that uses modern technology for efficiency, flexibility and scalability. With Spire, organizations gain a competitive advantage with greater visibility and control of business operations.
Service Manager
The Service Manager add-on will help improve customer satisfaction and increase the efficiency of your service business. This add-on gives you quick access to all service records, making it easy to track the history of each piece of equipment.
Features:
- Track service history by equipment or customer
- View/print equipment list and service history reports
- Send reports directly to customers from within Service Manager
- Set follow-up dates
- Flexible sorting of parts and labour information
- Create preset filters
- Multiple word search of all records
- Customize field names
- Reassign customer names for each equipment
- Add attachments and notes for each equipment
- Open and edit multiple equipment items at one time
- Automatically include additional surcharges on service orders and invoices
- Add job headers to each service order
- Create and link purchase orders to service orders
- Add equipment to Service Manager from within a sales order
- Automatically add service packages