customer service vs. customer experience what's the difference

Customer Service vs. Customer Experience: What’s the Difference?

In business, we hear several terms such as “customer service” and “customer experience” being bandied about without knowing what they truly mean. Often, there is confusion between these two terms and sometimes, they’re erroneously interchanged. So what’s the difference between them?

how outdated technology can hurt your business

How Outdated Technology Can Hurt Your Business

Some business owners don’t believe there is a return when investing in technology. But the truth of the matter is that if you don’t keep up with newer technology, you could be sacrificing the success of your business for reduced productivity and slim profits.

how business management software can help with a product recall

How Business Management Software Can Help with a Product Recall

Having the ability to properly track your products is an important aspect for any manufacturing or distribution business. You need to track each and every item coming in and out of your warehouse with a lot or serial number. In the event of a recall, your business management software can help ease the pain of tracking the recalled products. recalled products.

business management software grow with your business

Can Your Business Management Software Grow with Your Business?

A simple accounting package may be all that’s required when first launching a business, but as your company grows, you may find that your entry-level software is too limiting. Business management software doesn’t need to be complicated, nor should you need to hire a team of accountants to run it.

cloud computing services

Do You Need to Be in the Cloud?

The “cloud” term gets tossed around quite a bit, and many individuals are already using cloud services to store their photos, music files, and ebooks. Businesses can also take advantage of cloud services, whether it’s a software-as-a-service (SaaS) or technical services that would otherwise be too expensive to manage on-premise. However, it’s important to understand how using cloud services will impact your business.

tips to optimize your inventory

5 Tips to Optimize Your Inventory

Using inventory management software will enable small business owners in the distribution and manufacturing industries to manage their parts, stock, and labor more efficiently.

Comparing Sage 300 ERP, Sage BusinessVision, and Spire

Comparing Sage 300 ERP, Sage BusinessVision, and Spire

Business accounting software is a must for all businesses today. Whether you are a small business or a large corporation, the need to lower costs and increase efficiency has never been more important than it is in today’s global market.

Increase Profit with Inventory Management Software

Can Business Management Software Help Make Your Business More Profitable?

Business management software can help manage all aspects of your business and improve overall efficiency. An integrated solution that has order management and inventory control systems working seamlessly as one integrated package will save time, instead of requiring you to spend unnecessary hours putting together reports from a variety of software programs.

Accounting Software for Startup

What Accounting Software to Use for Your Startup

A startup business needs reliable accounting software to streamline business transactions. It can be an overwhelming process trying to choose the best accounting software package for a business. A small business owner may have difficulty deciding how to find the right small business accounting software, particularly if they have an understanding of accounting practices. There are several options in the market, each with their own set of unique features.

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