manufacturing

How Business Management Software Can Help with a Product Recall

Having the ability to properly track your products is an important aspect for any manufacturing or distribution business. You need to track each and every item coming in and out of your warehouse with a lot or serial number. In the event of a recall, your business management software can help ease the pain of tracking the recalled products. No matter what your reason is for the product recall, whether a faulty product or a spoiled food item, a good business management software with lot tracking capabilities will help you find your recalled products on warehouse shelves, as well as products already shipped out.

Lot traceability includes keeping an accurate record of which and when raw materials have been received. Using raw materials in your products will require you to trace their trail through your manufacturing facility so that you can pull any faulty materials immediately, as well as any finished goods that have been made. Accurate records will allow the suppliers to be accountable for any faulty raw materials they have shipped to you, and allow you to seek compensation for any finished goods that your company needs to discard.

Depending on what you manufacture, your customer’s safety could be at stake. Faulty car parts need to be removed from the market at once before causing accidents. Spoiled food must be removed from shelves. Not only do you not want anyone to be injured, but your business could be liable for lawsuits as well.

If you’ve shipped products that have been recalled, tracking down these products becomes a top priority as the reputation of your company could be at stake. You want to remain a company that consumers trust. When you ship a faulty product, it’ll not only create a lot of aggravation for stores, but your customers may start looking elsewhere for a more reliable supplier.

A fully integrated business management software can help trace which products were shipped to your customers. Keeping detailed records will enable you to quickly contact your customers so they can start pulling the products from their shelves and ship them back to you. Being transparent and keeping an open line of communication will help maintain customer relations.

A business management solution with an advanced inventory management and lot tracking system is essential for any distribution or manufacturing business. If your business is undergoing a recall, proper tracking of inventory items will help expedite this process and minimize any negative effects on your business.