FAQs

General

Why should I choose Spire?
Spire is the right solution for users looking to upgrade to a more flexible and scalable solution using modern technologies. Small and mid-sized businesses benefit from a business management software designed to meet customer demand, improve efficiency and profitability.

How do I know if my company is ready to switch to Spire?
It’s possible that your company is outgrowing your current business management software. Here are four reasons why you may need to upgrade to Spire:

  • Simple tasks that cause performance issues and take longer to complete
  • The maximum concurrent users on your software has been reached
  • Lack of features and the ability to add more functionality
  • Current software uses older technology and newer operating systems may not allow them to work

How much does it cost to install Spire?
This can vary on each implementation. Please consult with your Spire Authorized Partner.

Getting Started

What modules are included with Spire?
Spire comes with 18 core modules.

How many companies does the Spire licence allow?
Spire allows unlimited companies on the same server.

How long does it take to deploy Spire?
If you are a current BusinessVision user, we have a conversion tool that will convert your data to Spire.

For non-BusinessVision users, our import from Excel tool will allow you to import master files.

Support

Does Spire support Microsoft Office?
Yes, Spire supports locally installed versions of Microsoft Office. Read the full requirements here.

What version of Microsoft Windows does Spire support?
Spire supports the following Microsoft Windows editions:

  • Windows Vista SP2 (until April 2017)
  • Windows 7 SP1
  • Windows 8.1
  • Windows Server 2003 SP2 (until July 2015)
  • Windows Server 2008 R2 SP1
  • Windows Server 2012
  • Windows Server 2012 R2

Read the full requirements here.

What type of support do I get when I purchase Spire?
Support is provided by your Spire Authorized Partner. However, we do sell customer support packages.

Is Spire compatible with a Mac OS?
At this time, Spire is only compatible with Microsoft Windows. In the future we plan on a Mac and a Linux version. Read the full requirements here.

How can I get Spire training?
Training is provided by your Spire Partner.

Add-on Services

Are the add-on modules included when I purchase Spire?
No, add-on modules must be purchased separately. Learn more about Spire add-ons.